Refund Policy

Last updated: April 2026

At Milvino your satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items

• Gift cards
• Downloadable software or digital products
• Items marked as final sale

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5–10 business days.

Exchanges

If you received a defective or damaged item, we will replace it at no extra charge. Please contact us within 7 days of receiving the item.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

How to Initiate a Return

To start a return, please contact us via our Contact page with your order number and reason for return. We will provide you with return instructions.